Craigavon Borough Council’s purpose is to serve and lead the people of Craigavon and we provide over 80 services for our residents to do just that.
If you have any questions or queries please do not hesitate to contact the Council on 028 3831 2400 and you will be directed to the appropriate person to answer your call. Alternatively you can email
If on occasion the service is not as you would expect, the Council would like to know. You can make a complaint in a number of ways:
Telephone: 028 3831 2400
Minicom: 028 3832 9757
In person: Call into the appropriate facility and contact reception
In writing: You can download a ‘Tell us what you think leaflet' below, which you can fill in and post to the Council for free. Alternatively, you can call into any Council operated facilities and pick up a hard copy of the leaflet.
Click below to access the Council's 'Tell us what you think leaflet' & 'Complaint Procedures'.