Latest News

  1. Drivers of work vehicles worst ‘smoke-free’ offenders
    Read more >>>
  2. Local young people get ‘Export Clever’
    Read more >>>
  3. The countdown is on! Craigavon celebrates the Diamond Jubilee weekend
    Read more >>>
  4. Bocombra student tops major Northern Ireland speaking competition
    Read more >>>
  5. Borough’s beautiful gardens maintained with free compost!
    Read more >>>
  6. On your marks, get set and go for the annual Craigavon Lakes 10km race and fun run!
    Read more >>>
  7. Compost Giveaway
    Read more >>>
  8. Council leading the way in recycling!
    Read more >>>
  9. Get in a spin at Craigavon Leisure Centre!
    Read more >>>
  10. Meanwhile Space
    Read more >>>
  11. Olympic Torch Relay Route for Craigavon
    Read more >>>
  12. There’s a War On Exhibition
    Read more >>>
  13. Embracing Change
    Read more >>>
  14. Retail Treasure Trail for Lurgan.
    Read more >>>
  15. New Sports Strategy for Craigavon
    Read more >>>
  16. Stunning photographic exhibitions by council employees
    Read more >>>
  17. Who’s watching your home during the holidays?
    Read more >>>
  18. Free walks for all to enjoy!
    Read more >>>
  19. Council Issues Urgent Gas Cooker Alert
    Read more >>>
 

 

 

Right to reply explained

What is the purpose of the ‘right to reply’?

What should I do if I want to use my ‘right to reply’?

How long do I have to submit my comments

What happens next?

What is the purpose of the ‘right to reply’?

This lets you explain to potential customers any actions that you have taken after your inspection to improve hygiene standards at your premises or to say if there were unusual circumstances at the time of the inspection that might have affected your food hygiene rating.

It is not an opportunity to complain or criticise the food hygiene rating scheme or your food safety officer.

What should I do if I want to use my ‘right to reply’?

You should send your comments in writing (you can send an email) to the food safety officer that undertook the inspection of your premises. You will be given the contact details for the officer when you are notified about your rating. You can use the standard ‘right to reply’ form.

To print the right to reply form

How long do I have to submit my comments?


There is no deadline for this so you can submit your ‘right to reply’ at any time up until your next inspection when you will get a new food hygiene rating.

What happens next?

Craigavon Borough Council may edit your comments in order to remove any offensive, defamatory, clearly inaccurate or irrelevant remarks. Other than that, what you say in your ‘right to reply’ will then be published online together with your hygiene rating at food.gov.uk/ratings.



 
 

Contact Info

Craigavon Borough Council
Craigavon Civic & Conference Centre
PO Box 66
Lakeview Road
Craigavon
Co. Armagh
BT64 1AL
[View Map]

Tel: +44 (0) 28 38312400
Fax: +44 (0) 28 38312444
Minicom: +44 (0) 28 38329757
Email: contact.us@craigavon.gov.uk

Translate

English Chinese (Simplified) Czech Irish Latvian Lithuanian Polish Portuguese Russian

[Please note that Craigavon Borough Council accepts no responsibility for the accuracy of any translation.]